S H I P P I N G + H A N D L I N G
PAYMENT + TAX
I accept Visa, MasterCard, Discover, and American Express. All items over $110 being shipped to California State will be charged 7.25% sales tax.
SHIPPING + FULFILLMENT
All ready-made orders ship in 3-5 business days.
CUSTOM ORDERS & COMMISSIONED PIECES
When placing a custom order and/or commissioned piece of art, the customer will be informed of the shipping time at or prior to the time of payment.
All orders ship from Los Angeles, CA via Fed-Ex, with an expected delivery date of 5-7 business days from date of shipment. A confirmation email with tracking information will be sent when your order ships.
- $8 flat-rate shipping on all photography, prints, calendars and wood print pieces shipping to the USA.
- $15 flat-rate shipping on all original artwork pieces shipping to the USA.
- Free shipping to the USA on orders over $110. Enter code FREESHIP110 at checkout to redeem.
I currently offer Fed-Ex International shipping for international orders anywhere in the world with an expected delivery date of 2-4 weeks from date of shipment. I am not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.
- $12 flat-rate shipping on all photography, prints, calendars and wood print pieces.
- $20 flat-rate shipping on all original artwork pieces.
- Please contact me for a quote via e-mail at info[at[lenadelsol.com.
RETURNS, REFUNDS & EXCHANGES
I take great pride in providing you with high quality, original products. All items are handmade and one of a kind. Therefore, all sales are final and items cannot be returned. Shipping costs are non-refundable. If for any reason you are not satisfied with your purchase, every attempt will be made by me to remedy the problem and come up with a mutually agreeable solution. Please contact me immediately at info[at]lenadelsol.com referencing your order number and a brief description of why you are dissatisfied.