S H I P P I N G + H A N D L I N G
PAYMENT + TAX
I accept Visa, MasterCard, Discover, and American Express. All items over $110 being shipped to California State will be charged 7.25% sales tax.
SHIPPING + FULFILLMENT
ORDER PROCESSING
All ready-made orders ship in 3-5 business days.
CUSTOM ORDERS & COMMISSIONED PIECES
When placing a custom order and/or commissioned piece of art, the customer will be informed of the shipping time at or prior to the time of payment.
DELIVERY TIMES
All orders ship from Los Angeles, CA via Fed-Ex, with an expected delivery date of 5-7 business days from date of shipment. A confirmation email with tracking information will be sent when your order ships.
SHIPPING COSTS
- $8 flat-rate shipping on all photography, prints, calendars and wood print pieces shipping to the USA.
- $15 flat-rate shipping on all original artwork pieces shipping to the USA.
- Free shipping to the USA on orders over $110. Enter code FREESHIP110 at checkout to redeem.
INTERNATIONAL SHIPPING
I currently offer Fed-Ex International shipping for international orders anywhere in the world with an expected delivery date of 2-4 weeks from date of shipment. I am not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.
CANADA
- $12 flat-rate shipping on all photography, prints, calendars and wood print pieces.
- $20 flat-rate shipping on all original artwork pieces.
EVERYWHERE ELSE
- Please contact me for a quote via e-mail at info[at[lenadelsol.com.
RETURNS, REFUNDS & EXCHANGES
I take great pride in providing you with high quality, original products. All items are handmade and one of a kind. Therefore, all sales are final and items cannot be returned. Shipping costs are non-refundable. If for any reason you are not satisfied with your purchase, every attempt will be made by me to remedy the problem and come up with a mutually agreeable solution. Please contact me immediately at info[at]lenadelsol.com referencing your order number and a brief description of why you are dissatisfied.